Anyone know of a supplier that may have any Ether Dream DAC's in stock (doesn't matter whether with or without enclosure)?
Tried Illumination Supply, to no avail. Backordered. Contacted Innolasers. Googling for other possibilities.
Thanks,
Brad
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Anyone know of a supplier that may have any Ether Dream DAC's in stock (doesn't matter whether with or without enclosure)?
Tried Illumination Supply, to no avail. Backordered. Contacted Innolasers. Googling for other possibilities.
Thanks,
Brad
there is a new batch of etherdreams in production right now. i would imagine they'll be readily available in 2-3 weeks.
Quote:
Originally Posted by bradstockdale
You just made my night. Thank you. I can certainly wait a few weeks for one of the best DAC designs I've seen.Quote:
Originally Posted by swamidog
Did you actually get a hold of innolaser? They said they had stock on the website, so I ordered one, they billed me, sent me a tracking number, which is invalid. I've been trying to get a hold of them for 2 weeks and no one has returned any of my emails or phone calls, they havn't answered the phone once in the numerous times I've called. I'm about fed up and going to have get visa to start a refund. Anyone have a way to actually get a hold of someone in that company. I wouldn't recommend buying from them from my experience.
They are kind of hit and miss. I bought an Ether Dream DAC and LSX from them last month and it took about 2 weeks to get the package. It's also kind of ironic that you have to pay for next day shipping and it takes 10x longer to get to you regardless.
Well I wish someone would answer the phone or send me an email to tell me either there waiting for restock or what. I've got a tracking number, that says invalid. An automated invoice from them saying it's shipped. Visa's been billed. If I knew it was actually going to come eventually I might be at least ok with it. But as it stands I don't know if anything is coming, no one from the company has responded in any way/shape or form. Seriously is this actually a company. I will never buy anything from them or anyone who's on that list of who the company consists of. Hell the only reason I ordered from them was because I was on the etherdream irc channel and j4cbo said they sell it, they also have him listed on the company directory. But after this happened he told me he is just a supplier to them. Why would you supply your product to such a crappy company, it makes me associated etherdream with this craptastic company called innolaser.
If I don't get a response by the end of the week I'm going be calling up visa and saying I've been scammed. Maybe some bank/visa pressure will get them to wake up.
It's a company of one or two. Trust me, I was so fed up with dealing with them that I sold off the LSX/EtherDream I did have.
Now that I've got some additional projects, I really wish I hadn't. The etherdream/LSX combo is very flexible/powerful. I will probably look into picking up the package again sometime soon.
Summary: In my opinion, yes their customer service (if you could even venture to call it that) SUCKS, but the product is quite good. Don't cut off your nose to spite your face.
There just a reseller of etherdream no? It doesn't matter how big your company is if you can't act like a company go back to being a hobbyist. I bought a laserboy dac and james was all to willing to help me with any and all problems including a skype chat to help me go through configuring it. And he's not even really a company. just one guy. There truly is no excuse for such poor business practices.
I don't dispute the etherdream being pretty nice, that's why I wanted to order it. I bought a laserboy and had some fun with that but like the idea of iphone OSC control or presets on the sd card on the etherdream.
So you think that eventually this thing will show up? I'm just worried of going over the visa dispute time before actually getting any response.
i have no doubt it will show up.
Quote:
Originally Posted by C60
Well since you're listed on the company directory that at least instills a little bit of confidence. Perhaps you should tell them if they want people's money they might have actually want to respond to said people. I honestly wouldn't have cared if someone said it would take 2 weeks or 2 months, communication is key. But receiving an invoice, a non-existent tracking number and a generic unanswered mailbox does nothing to instill said confidence.
Looks like visa gives me 90days for it's insurance protection, I guess I'll wait awhile longer. and cross my fingers.
send me a pm with with your order# and information. i'll chase it.
Quote:
Originally Posted by C60
One of these days... I am going to let loose on this forum and probably spew out some of the most venomous, most unkind, out of character statements for me I've ever made regarding this whole situation and make myself look like an ass hat regarding DrLava's "business". I have typed it... and deleted it before hitting send... more times than I care to think about, as I take this piss poor treatment of people on the forum more than a bit personally. It's almost a sort of mother hen, "You're fucking with my family." type feeling that boils and rages up every time I read these threads and I want to explode. I readily admit it's inexplicable and I probably need therapy about this.
I've been screwed over by "laser people" to the tune of over $30,000 in the five years I've been in this hobby and THAT doesn't bother me nearly as much as Andrew's utter complete lack of respect for people. But I'll save that for later.... because sure as shit... there will be a "later", when someone else decides they might like to buy LSX.
(I'll also say though, that I like Andrew as a person and have purchased things from him but... I've done it in person.)
Sorry for your luck, that sucks.
It's more about communication than anything for me. I do get that some people just aren't very good or care about that sort of thing. Small companies you rarely are afforded the luxury of hiring people to do the jobs you'd rather not. You still need to communicate with the people paying you money, otherwise you will have less people paying you money and you probably don't want that.
I'll save any decision for a few more weeks. or some other "resonable amount of time". I've talked to a couple other "associates" or people listed on the site namely swamidog who said he'd see what he could do. So at least I have some hope. I'm just getting an etherdream which I could've bought somewhere else. But since I've started to think it might not arrive by the time I need it I managed to fix my laserboy dac and get it running good with openlase/puredata/quartz on osx. I can also use puredata on the raspberry pi :) At least with soundcard type interfaces I'm free from software. although I'm realizing that means I also have to do everything myself ;)
It will get resolved. (Both your situation and mine.) Yes, Etherdream and LSX are both worth waiting for and Illumination Supply is usually excellent - I think it's just that another run is being made as mentioned above. I'll probably get one when they're back in stock as I sold mine several months ago and sometimes wish I hadn't. (Even though I had never taken it out of the box!)
Innolasers however....
Back in stock at Illumination Supply, get them quick before they sell out.
I just ordered an Etherdream last night for a new projector. I will keep everyone posted on when it arrives to my door. I think now that they are back in stock it should arrive rather quickly but we will see.
On a side note I ordered a second copy of LSX (need the pro version now not the basic). When it arrives I will have a version of LSX basic that will go on the market.
I just ordered a replacement Etherdream to replace one I traded some time ago and have since regretted. I'll confirm arrival as well. My first one came pretty fast as I recall.
I'm still waiting for mine that i ordered almost 2 months ago ;(
I've heard nothing from innolasers in two weeks. In fact the response to my emails has been glacial and the content totally irrelevant.
On the website it says more Etherdreams available by the end of March. It also says they are In Stock now. So I have confidence that the orders will go out this week. When I ordered my first one it arrived within a few days.
they are in stock. i picked up another one last week. such yummy little things.Quote:
Originally Posted by SaltyRobot
My DAC is on its way. Expected delivery tomorrow.
Etherdream arrived. 2 days. :)
Etherdream has arrived in Connecticut. If you ordered on the 7th/8th, it should arrive today if it hasn't.
Etherdream arrived as expected.
ready for action!
the 6 digit code is part of the mac address. very helpful for dac timeline assignments.
Attachment 46801
Hi!
I also just ordered one of these. Previously I was just using Quickshow, so I'm excited to see what this Etherdream can do with LFI Player and other programs. Unfortunately I haven't had much success getting it to work properly. I get laser output but LFI player crashes after a few seconds. I have the etherdream DAC plugged into my router, with a DHCP server configured and my host computer set to a static IP. The etherdream sitter shows the network is okay and see's the etherdream ip address. I'm just wondering- have you guys run into similar problems? I've spent the last week trying to figure it out to no avail.
Just out of curiosity- have you tried LFI player? Does that work for you?
I ordered mine in mid february from innolasers and I'm still waiting.
When I ordered it it didn't say it was out of stock, which i found out later it was.
I've received very little communication from innolasers and they basically give me the same tracking number each time, which isn't really a tracking number just a notification of shipping information. So nothing on there website about stock or shipping information can be trusted. I personally will never trust a company that does such things and has such little respect for paying customers.
DO NOT ORDER FROM INNOLASERS.
And personally I wouldn't support anything they produce either.
Oh man, I'm very sorry to hear that. That really sucks. I've had a similar amount of bad luck lately... Over the past 2 months I've gone through 2 fried motherboards, a failed hard drive, a failed network card, and now a failed powersupply. It seems like astronomical odds that I would have 5 independent failures on my computer in 2 months... Perhaps it was the power supply all along. Anyways, my point being- sometimes the universe gives you the short end of the stick and I feel ya on that one.
I saw that it was backordered on the website so I emailed them asking when it would be in stock. They got back to me the same day saying "Go ahead and order, we have a few in stock in reserve." I ordered it the next day and it came just a few days later on Monday (some of the fastest processing and shipping I've seen ever).
Sorry again for your bad luck, but everything went very smooth for me. My assumption would be that they lost your order. I would try relentlessly emailing them.
Was that through innolasers?
Oh, no- my mistake. I ordered from IllumnQuote:
Originally Posted by C60
Put simply, I am not a developer so I would not personally be of much use. However, I'm sure others would benefit from a separate thread for collaboration. I have a friend from Seattle visiting this weekend to see if he can get his computer to communicate with the EtherDream DAC so that he can start developing some software for it too. He might just use DrLava's Open DAC SDK though- I don't know. Generally speaking, the more information and more collaboration the better, right?Quote:
Originally Posted by JohnYayas
I'm excited to see what he can do!
Someone needs to make this into a T-shirt. O_oQuote:
Originally Posted by C60
For maximum irony it could be sold exclusively through InnolasersQuote:
Someone needs to make this into a T-shirt.