I'm not sure exactly what's going on here. I'm under the impression that Mr. Stoner is running Stontek.org from his home so I understand that personal matters can have a big impact on business efficiency but this is my experience so far. I purchased 3 LPC-815 diodes a couple months ago through his site and after waiting a week for them I contacted him wondering where they were. He was quick to reply and apologized for the mistake. His books said that the order had shipped but he couldn't find the tracking information so he didn't know what happened. But to make up for it he shipped three diodes via priority mail and gave me a full refund of the purchase price. I was very pleased with his customer service and told him I would buy from him again. The diodes arrived about 2 days later.
Toward the end of July I ordered three more of the same diodes from him but again the same thing happened. I waited 2 weeks this time and nothing came. I sent him an email inquiring about the diodes but this time i got no response. a few days later I sent another email but still no response. I feel bad for doing so since he showed me such great service the first time, but I have now filed a dispute through PayPal and have still heard nothing from him. It is possible that he has had some personal crisis which has prevented him from working but it has been almost a month since I placed my order and I have not received even an email reassuring me that my order is coming. I don't know if he is a part of this forum or not and I still have faith that he will correct this issue but as of now I am left in the dark. I don't know if my experience with him is unique or if others have had the same issues but I figured I would post in here and see what others have to say. I will post the resolution to this matter as it unfolds.