Counterfeit X-Laser Products

**DJBob** · 09-16-2011, 04:48

I like the made in the USA label, not just for X-Laser, but everything produced in the US.
I have yet to see anything from China that is worth a damn

**DJBob** · 09-17-2011, 03:55

Chinese = Ferengi

**mixedgas** · 09-17-2011, 06:59

We are addicts. This is our fault. We are addicted to cheap products. We fell for the lie of "Free Trade" and closed our domestic manufacturing. At some point the "Feringi" will cut off our credit. That will be a GOOD day for the USA. It will be like Armageddon the day it happens, but a few years later, things will reset, and the US will have to manufacture its own goods.

Dan, I feel your pain. Every time I go to a "BigBoxMart" I see one of my LED designs, and I get zero credit for it, nor royalties. Led designer "Chan" is a optical hero for copying my work. We made the product domestically, until our licensee decided it needed to be made in Kong Hong or else... The Patent, well its nearly impossible to enforce if your a small company. My product, a "first" made it into Radio Shack, Sears, and Walmart. The "overseas" cloning took six months. The domestic US cloning took three months, even with a "exclusive" purchasing agreement with the LED die supplier. The domestic clones were wiped out too.

MY reward, I keep one of "our" products, with a well made metal case by my bedside, as a reminder. I keep one of the plastic clones in my car for emergencies. Its also there as a reminder.

The only thing you can do is to keep innovating. That eats your profit.

What can PLers do to help? Pay a little extra to a domestic US value added reseller of laser products. Make sure you get a long warranty. Demand that spares set on shelves in the US. Demand the use of Cambridge galvos for your high end products. If you cant afford quality, take the time to build your own, and learn from other PLers what quality is.

Steve

**DanG** · 08-20-2013, 20:40

I had a long drive today and I arrived at my hotel looking for a diversion. This was too much to hope for.

Dmitry, if that is in fact your real name,

I have something to talk as well.

First, I would like to note that very little you said in your post in any way contradicted mine. Consequently, it would be logical to conclude that you accept my assertions that your products are non-compliant, are misusing your FDA letter to fool USA customers who don't know better into purchasing your products, etc.

On the issue of intellectual property, when you engage in business in a market using a registered mark held by another firm you are misappropriating that mark. Its ironic that you would mention the Iphone as Apple had the exact same problem, in China. We hold the mark for the US market and HK's endless aggressive marketing to our customers is a violation of US trademark law. It is true that law does not apply to you, but perhaps only very loosely, being in China and not the US, but surely you must know that it can and does confuse the market place. To do so intentionally, and as you say allow customers to believe whatever they want if they don't ask the right questions, is immoral no matter what country you are in. Not only is that not a gentleman, it is a fraud.

By the way, I don't say anything behind your back, or anyone else's. I stand behind everything I have said about HK, and if its on Google, it certainly wasn't done with subterfuge. Dismount your high horse, you have no authority to stand on here. In this case, preying on ignorance and actively tricking people has the same result, and is equally as bad. The only reason to name the company as you have is to confuse the market... If you wanted to be unique, better, etc. you would have WANTED to be distinctive. But no, cheating is easier I suppose.

Notwithstanding that you pay your workers terrible wages, and as an aside you should really be ashamed to admit that, the reason why your products are cheap is that they are cheap. Otherwise, we would not get angry phone calls from customers on a weekly basis demanding that we repair their "X-Lasers." Cheaper isn't necessarily "better" and if your products were better then perhaps we would spend less time with angry phone calls.

In truth, I don't mind the angry phone calls so much because its not us at whom they are angry. If you want to strike fear into my heart that you are going to "owned the USA market," you need to do something stunningly original. Something distinctive. Something even vaguely legal. Innovate man! BE BETTER than we are. Challenge us as professionals.

You're a fool if you think that what you are doing is moral or safe, and every time you sell a laser into the United States remember that you are subjecting your customers to far more legal liability than they know. You cannot possibly believe that is the right thing to do and my suggestion would be to work for someone else.

Find some fulfillment in your life doing something that matters - surely there must be more for you on this earth that trying to defend the indefensible.

Until then, seriously, stop wasting everyone's time. Oh, and as I am indeed a gentleman, I say unto you the nicest thing I can conjure at this moment: The form you submitted through our website pretending to be a customer asking us to comment on your products in badly broken English will not be responded to, Scott from New Hampshire.

**Stiffler** · 08-20-2013, 22:00

Holy crap that was entertaining! Well played, X-laser (I mean the real one).

-Eric

**Stiffler** · 08-20-2013, 22:26