Sounds to me like your friend is the problem, not Pangolin.
Quote: "There is a theory which states that if ever, for any reason, anyone discovers what exactly the Universe is for and why it is here it will instantly disappear and be replaced by something even more bizarre and inexplicable. There is another that states that this has already happened.”... Douglas Adams 1952 - 2001
Sorry about everything i contacted my friend and he buyed the product in other company from USA, he is resolving the problem, besides that I will buy when the other company refund him, in the pangolin official site.
Sorry for all inconvenience, it was been a communication failure between us.
Thanks for all supports and quick reply's, one more time i saw the excelent helps from users of this forum...
Best regards
Last edited by PepperBeatz; 10-14-2011 at 10:30.
Never a truer word spoken Jem.
Pangolin don't refuse refunds in fact they even have a no quibble policy which means they refund your item if you don't like it for a certain period after purchase even though you've used it (I can't remember what the period is off the top, but the promise is there).
I can't reveal what Bill said to me in private during our conversation but I will say from what I was told it definitely isn't Pangolin at fault. I will draw his attention once more to this thread so he can elaborate if he feels it's necessary.
BTW the user "Pangolin" (not Pangolin1) on here is the CEO of the company, that's the level of service they give. You find me another company where the CEO will take time out in person to answer your questions. That's good service and in all our buying experiences on here, that continues through in your buying experience.
We will buy?
Get your money back and buy direct from Pangolin yourself (possibly from the link you claim to have used originally).
Involving other people will mean that they add their mark up so the product will be more expensive.
It has been demonstrated via this very thread that Pangolin are a reputable company so I really can't see any benefit in buying from a third party.
In fact, if you had bought from them 2 months ago you would already be producing shows !!![]()
Well, it looks as though things are moving forward and you're getting the matter sorted out. I think we're done here
Group hug anyone???![]()
Quote: "There is a theory which states that if ever, for any reason, anyone discovers what exactly the Universe is for and why it is here it will instantly disappear and be replaced by something even more bizarre and inexplicable. There is another that states that this has already happened.”... Douglas Adams 1952 - 2001
No probs.
Your bad English will be better than my best Portugese.![]()