hey guys
I recently bought a Medialas Attaxx 7w RGB. When I received the laser it was transport injured. Of course it is a shame, but it can happen to everyone. we contacted medialas who would have some pictures of the damage. Medialas contacted UPS who themselves would see the damage. The laser was sent back to medialas and we were told that we would get it fixed.
When we got it back, they had instead of changing the dented box tried to straighten it out, and there were still major problems with the light output.
We've got a new red module instead of the damaged one.
I have now opened and switched laser module and can see that the blue module is 1200mw although they have set the laser to 2w in spec.
We have measured the laser to give approx 1w blue
It is a relatively expensive laser (approximately $ 20000) so I expect something else from medialas, Are we the only ones who have experienced such things from them?