Our sincerest condolences.
..So, are you saying that they (LW) don't 'own' SwissLas? That would be good-news, to know that people could deal with you, and your great-products directly, and not be forced to buy lasers from a Co. (LW) that dupes people into buying an implied-'11 Watt' system, which shows-up making 8 Watts tops.. that 'wham-bam-thank you maam' practice of theirs is *so*
..If this is a 'guaranteed' 2W + 2W + 4W, then it should be *marketed* / sold as a 6 Watt (or 7, tops..) Balanced-RGB, so then, when it shows-up to the Client, spitting out 8 watts, as you testify, well then we all 'win', as the smile on the Client's face matures into loyalty, long-past the warranty-period..
gerade meine zwei Cent
j