You know a lot more than you give yourself credit for.
I don't know the "official X-Laser position" on this as I've never asked Dan. I can't believe they would expect a client to ship them back the projector every time it comes out of alignment but, then again, that's what may technically be required to keep everything kosher with their records (a big part of a manufacturers record keeping). Anyway, I would imagine an alignment has to be simple. I don't expect X-Laser has cheap non adjustable hot glued dichro mounts in their projectors. Take off the cover and snap a picture so we can see the insides and advise.
Maybe one of the X-Laser crew will chime in.
