If it fades after 5 minutes its most likely alignment or gas pressure. The Co2 mixture is sensitive to heat, so ensure cooling is good first.
Then Do the laser pointer test mentioned below but see that the tube is firmly clamped at the recommended clamping points. The distance to the wall to see a error occur will be several meters minimum. It will take several repeatable tests to ensure its mirror alignment. It is unlikely you will see the small deflection, but you may try.
Placing slight pressure on the ends of the mirror mounts (Caution! Danger ! High Voltage) with a piece of stiff PVC plastic tubing may result in lasing. Very slight pressure is all that is needed. The direction you may need to apply pressure on will be random. Do not apply too much pressure or you WILL crack the seals. How much pressure is needed is a learning experience. I cant tell you how much force you may need. It is up to you if you want to try this. Far IR optics are brittle and will crack under too much force. It thus requires thinking to know where to place the pressure. Shoot us a picture looking down on the mount end from a 45 degree angle and wait for my reply.
Is your tube under warranty? If so they may need to send another tube.
Is the tube dimming in brightness at five minutes? if so.... Power Supply Issues.
If you apply pressure, and it lases, you will have to shoot me a picture of that mirror mount. I MAY or May Not be able to tell you how to flex it back into permanent alignment. These tubes are constructed of minimum cost materials with low cost labor, so results are often unpleasant.
Steve
Last edited by mixedgas; 02-03-2014 at 09:42.
Qui habet Christos, habet Vitam!
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When I still could have...