The following is pretty much required world wide.
Make sure the unit has a permanently affixed, unique, metal serial number tag with its model number on it. Find out what India's minimum documentation of proof of ownership is. Usually declaring the serial on the outbound unit is needed. The same unit has to come back, no changes in housing etc. The duty is usually the tax on the new parts plus some fee....
Talk to Indian Customs. Everyone is afraid of officials in the modern world, but usually for such simple stuff they don't bite. Actually I find in most cases, if you are polite, make some small talk, and ask educated questions, they are most helpful. If you are evasive in the conversation, that is when you get problems. If you tell the truth, are respectful, things usually go better. They are not "out to get you" in most second and first world countries. They have plenty of idiots who run afoul of them to hassle.
Don't know about the corruption, but I suspect crated industrial packages going to business addresses get left alone. One can't shake down some one who has to keep honest books, its bad for business.
PLs culture seems to despise paperwork and contacting people. I find the opposite, doing the paperwork where possible and practical saves money in the long run.
Steve
Last edited by mixedgas; 07-26-2014 at 16:04.
Qui habet Christos, habet Vitam!
I should have rented the space under my name for advertising.
When I still could have...