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Thread: More trouble with innolasers

  1. #1
    Join Date
    Feb 2010
    Location
    Leatherhead, Surrey, UK
    Posts
    5

    Default More trouble with innolasers

    Hi I ordered my ILDSOS on the 07/02/2014 after weeks of waiting I received the download link. AS of today I am still waiting for an activation key.
    This morning I received an email from someone else trying to get the software from Innolasers.
    If anyone gets in contact with ANDREW/DRLAVA/INNOLASERS point him in this direction please.
    In the meantime PLEASE BE WARY of this website and be prepared to wait a very long time after parting with your money.
    Can anyone suggest any other software for creating ILDA frames, Animations that I can supply to my clients on an SD card.
    Thank you in advance

  2. #2
    Join Date
    Sep 2009
    Location
    Brno, CZ / Povazska Bystrica, SK
    Posts
    491

  3. #3
    Join Date
    Feb 2010
    Location
    Leatherhead, Surrey, UK
    Posts
    5

    Default

    Thank you dzodzo, but from what I can see this hasn't got .ild export.

  4. #4
    Join Date
    Sep 2009
    Location
    Brno, CZ / Povazska Bystrica, SK
    Posts
    491

    Default

    oh sorry, i didn't read that correctly, i saw ILDA Export but missed the word Disabled

  5. #5
    Join Date
    Feb 2010
    Location
    Leatherhead, Surrey, UK
    Posts
    5

    Default

    Eventually received my activation code on the 8th September!!

  6. #6
    Join Date
    Sep 2009
    Location
    Brno, CZ / Povazska Bystrica, SK
    Posts
    491

    Default

    woohoo let's celebrate that drlava is alive

  7. #7
    Join Date
    Sep 2014
    Posts
    9

    Default

    Here's the numbers

    Ordered LSX 7/22/2014 with USPS priority mail Express International lol ($56 to Australia)
    Payment accepted 7/23/2014
    Shipped 9/16/2014
    Received 9/22/2014
    Emailed for an activation file 9/23/2014
    Received activation file 10/13/2014

    0 correspondence apart from the above notifications

    1 phone disconnected

    Good luck with your order

  8. #8
    Join Date
    Feb 2010
    Location
    Leatherhead, Surrey, UK
    Posts
    5

    Default

    Unfortunately Andrew has a product that people want and will still purchase from him, even if it does takes months to have it delivered.
    Cheeky charging you Express Delivery though!

  9. #9
    Join Date
    Sep 2014
    Posts
    9

    Default I hope people read this before purchasing from Innolaser

    Quote Originally Posted by Stevebwj View Post
    Unfortunately Andrew has a product that people want and will still purchase from him, even if it does takes months to have it delivered.
    Cheeky charging you Express Delivery though!
    That's the point - I didn't know. I have published to every thread regarding this.

    The site publishes a phone number that is disconnected.

    The site does not publish that delivery of working product will take 2-3 months.

    There is no reason for delivery of this product to take 2-3 months in my case (CD and dongle).

    Just to get the activation key took three whole weeks.

    The product is nothing special, it crashes. Wasn't worth the wait. It missed the mark, and the job that I needed it for. I was misled.

    Reward dealers that do good customer service because Innolaser is definitely not satisfactory in this department.

  10. #10
    Join Date
    May 2007
    Location
    1 hr from everything in SoCal
    Posts
    2,598

    Default

    This is why a lot of us here buy Pangolin and Mamba and others. Sure, they cost more but you get what you pay for.
    Those who fail to grasp art are the ones who criticize it.

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