Please get in touch directly with me (you can use the private message system here on PL) and let me know to whom you sent the message.
Of course an IT professional such as yourself understands that email is not 100% reliable. Spam filters, virus ridden servers, etc. being what they are...
In any event, I'd like to hear about this so I can investigate what happened to your email, why there was no reply, etc...
Bill
PS: For anything that needs an urgent reply (email may never be recieved due to spam filters and such), anybody, anywhere at any point in time can call us at 1-800-PANGOLIN and get immediate results.




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