Originally Posted by
norty303
Excellent, glad he insist on his resellers providing the same level of service as buying direct. Now THAT's customer service...
i've always had really excellent luck with illum. there is an online chat interface that has always been manned when i've tried (although, the timezones may be an issue). also, the person who runs illumn is forum member csshih (craig). he's very often in the PL chat room and available by PM.
suppose you're thinkin' about a plate o' shrimp. Suddenly someone'll say, like, plate, or shrimp, or plate o' shrimp out of the blue, no explanation. No point in lookin' for one, either. It's all part of a cosmic unconciousness.