HOLY FLUCKING HELL!!!! I hate this shit.
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New computer. Same Enttec box. Same operating system (Windows 7 Pro) and same issue as originally described earlier in this thread. After dicking around with it for an hour, I remembered that Jonathan and I solved it with a phone call where we figured out it was the COM port issue.
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So.... I go into Control Panel and Device Manager and everywhere else on this stinking computer and do you think I can find any reference to the damn COM ports???? Of COURSE not! It's nowhere in device manager - hidden or otherwise.
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I can use the Enttec software as mentioned above and it all works fine. Fire up either Quickshow or BEYOND and neither one can find it because it's not on the "COM PORT" they're looking for.
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GRR..... Cucking Fomputers....