Their support is non existent. All I get is, maybe it's your laser or we don't have anyway of adjusting anything. You would think that wicked laser would support the dongle and also try to get it fixed.
There are lines running through all of the graphics. I don't know the technical term but basically if you were to turn the scanners up high on a graphic and you see it distort, this is what it's doing.
Being new to the laser community I asked them if maybe the settings from beyond were held in someway on the laser so when I used it with their dongle, if it could be the reason it was all distorted. The rep who won't give his/her name was just a smart ass.
He/She advised me that Beyond and the LaserDock dongle are separate intimates and don't work with one another. Okay, so I get the settings aren't retained. So I asked them if essentially there was any support.
I got a smart remark saying "I don't know what your problem is because I wasn't answering any questions"? IT was the other way around... I was trying to get support, even telling them I would send them whatever they needed to help resolve this. Then advised me KVANT would have to help me as they could not.
Avoid this company and their @#$%y product/support.