Is there a line between the bottom of the "1" and the circle? If so, then you likely have a floating voltage problem that is causing all lasers to be stuck on. If so, that can often be fixed by grounding the ground lead of the PSU (assuming it isn't grounded already). Otherwise it might be indicative of a problem with one of the PSUs or other wiring problem.
If there is not a line from the bottom of the 1 and the circle, then I would follow the advice that JohnYayas and Buffo provided.
Finally, no insult intended, but iShow is widely considered a terribly limited and difficult software program by the users on this forum. We have many suggestions for alternatives that range from free to expensive with most in the middle somewhere.
-David
"Help, help, I'm being repressed!"