black mamba problem!

[robinv]

I've got my dongle and USB box but still the same problem.
Windows 7 with Rocketkey and topbox installed... the program intalled with everything connected... Mamba started the first time to ask me the licence-key disc and accepted it... When I start Mamba now, it deisapears after approx 5 seconds...

[Solarfire]

I've got my dongle and USB box but still the same problem.
Windows 7 with Rocketkey and topbox installed... the program intalled with everything connected... Mamba started the first time to ask me the licence-key disc and accepted it... When I start Mamba now, it deisapears after approx 5 seconds...

Sounds like a dongle problem. Insert your dongle into a USB port and look in the Hardware manager under USB Controller for 2 entries Feitian ROCKEY4 and Feitian ROCKEY4 USB (see attachment) if one of these are missing you need to install/reinstall the dongle driver. Get the newest drivers from the Medialas website, with older drivers I had massive problems getting them uninstalled. I had to remove all registry entries by hand because every attempt to uninstall or update resulted in massive blue screens.

[robinv]

Don that all -even twice-, rbooted the machine with the dongle inserted, without the dongle, with USB box, without... all combinations, deleted the drivers, inserted new drivers, and the drivers delivered with the software...
Even started the software in XP SP1 (and 2 and 3) compatibility mode...
The strangest thing is... it runs good my laptop but want to develop om my workstation and show from the laptop... thats where the dongle protection is made for...
I can't find it!
Thanks for your reply but it has no solution yet ;-)

[allthatwhichis]

I'd contact the vendor to get their support; should be a fix somewhere and they would know best in my opinion.

[robinv]

But the vendor does not reply (I tried 3 e-mails and no reply in two weeks :-(

[allthatwhichis]

But the vendor does not reply (I tried 3 e-mails and no reply in two weeks :-(

I am a call them on the phone guy; do they have a tech support phone #?

[robinv]

Have you ever tried to get a hold on people at MediaLas? The only proper answer I got was "Please send us a mail with your problem" and "have you read the FAQ on our website?"
So the answer is... Yes I tried that too, but no real help from that side... Probably not a real issue for them...

[OldGrumpy]

And you're not reading your PMs, are you?

[Banthai]

Hello mr Grumps ... long time no see

Hope you are well buddy

alll the best

Karl

[OldGrumpy]

Hello mr Grumps ... long time no see

Hope you are well buddy

Ah well, you know bad weed grows tall Little time for roaming the forums these days. But I'm still watching help threads and of course will help out people with Mamba problems.