There is actually another possibility here that no-one has considered. I'm not in any way alledging this is what is happening, just saying that its a possibility if projectors are allegedly being supplied underpowered, and that is they have a dishonest techie who's running the classic stock scam unbeknown to the bosses.
The stock scam works like this:
The techie has an outside friend who is a module reseller or OEM manufacturer.
The friend puts in orders for low powered modules. The techie then substitutes the friends low power modules in projectors ordered by the companies customers and supplies the high powered modules destined to go into the projectors to his friend. So far as the company are concerned, everything is in order as the books balance. 2 laser modules were ordered (1 as a part of the projector), 1 high power, 1 low power. 2 laser modules were paid for, 1 low power and 1 high power, and 2 were removed from stock, so all the companies books balance on both payments and stock.
However, the companies projector customers are then getting underpowered projectors but the techie knows that 99% of projector customers are home users / mobile discos who have no access to power meters or the knowledge to use them so complaints will be few and far between and can be explained as awkward customers.
His friend who receives the high power modules having only paid for low, then resells them for great profit and shares the profits with the techie.
Result is companies customers get ripped off. The techie and his friend make loads of profit through paying for low powered modules but getting high and the company themselves know nothing about it because the books, payments and stock balance perfectly.