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Thread: LaserBen issues

  1. #81
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    [QUOTE=gottaluvlasers;122310]i offered you, in essence, upwards of $1,000 in free labour to help you and you did not have the decency to return a phone call.
    /QUOTE]

    Wow, what do you charge per hour Marc?
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  2. #82
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    Quote Originally Posted by dave View Post
    Wow, what do you charge per hour Marc?
    LOL-

    dave with the all so familiar, "lets try to call Marc out something he said" post response.

    Dave, in response to your question:

    (funny how you ask, yet not a single one of my customers have ever asked nor complained, nor questioned the pricing), but anyway...

    i charge accordingly for a projector build. I do not de-value my services nor this profession and charge $200 to build a "Professional" Laser system. When you charge $200 to build a laser projector, well...you get a $200 built laser projector.

    some of my systems have been built with $1000 in billed labor. Some have been built with $500 in billed labor. Some have been billed with $2000 in billed labor. It depends on what is involved with the build and also what paperwork i have to do in conjunction with the build. am i certifying it? am i doing the variance? and i using a pre-certified system? am i training? am i installing? Do i have to travel?

    -Marc
    Last edited by gottaluvlasers; 11-07-2009 at 23:47.
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  3. #83
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    seems reasonable, if even cheap... personally I charge $100/hr for my work, $120/hr if you want to watch, $150/hr if you want to ask questions, $200/hr if you want to help me

  4. #84
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    Exclamation Will you please settle this already?

    Quote Originally Posted by Dj_Nexus View Post
    Yeah...and that was the first response from alllll of the times I've messaged you.
    Do you have proof of those messages? Because Ben has stated several times that all he needed was your PayPal address and he would refund the money. According to him, you never answered his PM's requesting that.

    For the record, using an "instant message" client to try to send business messages is a really lousy idea - especially when there is a conflict involved. At least PM's (or E-mails) provide a concrete record of what was said. If the only communication you ever attempted was via AIM, then in my opinion you are just as guilty as Ben of avoiding the conversation.
    81.74 is NOT the amount I should have been paid back.
    I thought that was the amount left over after shipping costs? Are you claiming otherwise? What are you claiming, anyway?

    If you're going to continue to pollute the forums with all this drama, then post FACTS, not emotion. Saying "he owes me more!" means nothing without context. And ranting on like a lunatic does not endear you to the population here.

    Adam

  5. #85
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    Wow -

    This is starting to remind me of some of the multi-page drama on here a little over a year ago....
    RR

    Metrologic HeNe 3.3mw Modulated laser, 2 Radio Shack motors, and a broken mirror.
    1979.
    Sweet.....

  6. #86
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    Oct 18 -

    I have not heard anything from you in a while. I have no problem giving you a refund, so please do not think I am avoiding you.

    Here is what I will refund, this is charging only for parts and shipping, none of my time.

    Plywood for case: $14.68
    Aluminum Plate: $37.00
    Hardware: $5
    Wire/Connectors: $5
    Shipping Projector: $16.90
    Shipping Dichros/Other: $15.00

    That means the total I will return is: $106.42

    Does this seem correct to you? Is there anything you think I am missing or added?

    Regards,
    Ben
    ___________

    There is no request for my paypal info, that is because he never asked.

    Unfortunately no, I do not have proof of any other messages I've sent other than the two from both sides on here. The above message was after I posted this thread, and finally got back to me. I always talked to him through AIM just like we always have. Quicker and more convenient, thought nothing of it. I sent him multiple "refund" and "helllloooo" messages to no response for the longest time. I then posted on his facebook once or twice to no response. Then I finally sent PM through here.

    Should I have sent PM through here for record, yes, but I didn't. My mistake, never thought it would come down to this.

    The $81 is NOT what is due, here is why. Before sending my parts, I told him that my red laser was blinking and not running properly. I said you should see if you can fix it. Being the builder and the knowledgeable person he is, he should have checked it when I said it was broken. But, on top of that, he said it completely broke in the shipping so I had to buy a new one from Marc (Thank you very much, greatly appreciated). Knowing all this, he drilled the plate that I bought to the broken laser, therefore the new one would not fit.

    Proof:

    [02:13] spudstuff: I don;t want to cause an issue here, but I refunded every penny of the money I didn't spend, the rest was spent on custom parts for your projector which cannot be used for anything other then your project. I cannot offer to pay for those because they are not materials I can use. If you want to make the money back, sell the stuff your self, it is a nice case, I am sure someone will buy it.
    [02:14] djnexus: The plate was drilled for the old parts, but you knew the red was broken and was waiting for a new one
    [02:14] djnexus: So why would you drill it when the new one wouldn't fit
    [02:14] spudstuff: I made the plate before the laser was found to be broken.
    [02:15] djnexus: I told you it may need fixing before I sent it. I said it wasn't running properly. YOU as the builder should have checked it before doing anything permanant
    [02:16] spudstuff: yes, I should have, the holes drilled are wrong, the plate is still fine, just redrill them on the other side
    [02:16] djnexus: Hence why I sent everything to you, because I don't have any of that!!!!
    [02:16] djnexus: Nor do I want to build it
    [02:16] djnexus: Which is why I sent it to you
    [02:17] djnexus: build it (again)
    [02:17] djnexus: You should be refunding the plate, and the second shipping charges as well
    [02:17] djnexus: Because I have no use for it because of your mistake
    [02:18] spudstuff: that is not my problem, I was unable to complete the project in the time you required, so I returned everything I had done thus far. Custom parts made for the project cannot be refunded.
    [02:19] djnexus: Custom parts that was NOT made to my custom laser on the way
    [02:19] djnexus: YOU didn't check the red when I said it wasn't running right

    He also refuses to refund the second shipping charges just because HE forgot to send my dichros and hardware in the first package. Again, not my fault. We call that attention to detail, or lack there of.


    Aluminum Plate: $37.00
    Shipping Dichros/Other: $15.00
    ---------------------------------------------------
    $52.00 still owed.

    Yes, it's only $133.74, but the whole point is he should not treat a customer like this.
    If you read that, then you know that $81.74 is not the full amount that should have been given back. Would you just keep a faulty product or a part that doesn't fit, or would you ask for a refund?

    I rest my case
    Last edited by Dj_Nexus; 11-08-2009 at 21:54.

  7. #87
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  8. #88
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    What's the big deal about drilling a couple of new holes to mount the new laser?
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  9. #89
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    It is my opinion that everyone needs to remain silent on this one. There is no real proof for either side. I happen to believe nexus but that's just my opinion. My big problem with this is that most everyone has jumped on the let's praise Ben bandwagon since he seemed to post something saying he intends to make things right. Ben also became a paid subscriber which put him in the "in" crowd it seems. Since there is no real proof then all we have is assumptions. Before people tell me than Ben posted screenshots and nexus just copied and pasted text that could have been easily altered or made up, I concider proof to be official sever logs from the PMs of PL, or court obtained IM logs. Sure that will not happen in this case but it's what people should want before they come to a conclusion.

    Just think of how many of you did not keep logs of conversations for private sales and trades on PL with other members because you thought they could be trusted. It could happen to any one of you.

    Heck I tried to say I got ripped off and cheated by Marconi but many people just could not believe it till it happened to them.

    Once again all of this is only my opinion because there is no real evidence.

  10. #90
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    Quote Originally Posted by dream beamz View Post
    There is no real proof for either side.
    I disagree. There was no proof until DJ Nexus posted the message above. I've seen parts of that message before, and I believe the figures are accurate. I just never understood the significance before. I didn't realize that Ben intended to keep the money he spent making some custom aluminum parts. In my opinion that is wrong. (I initially thought the missing money was to cover shipping.)

    Based on this new information, I think Ben owes Nexus some extra money. Ben's statement that "custom parts made for your projector can not be refunded" is clearly wrong. If Ben agreed to do the job, and later decided it was beyond his means to complete it on time, then he needs to refund the ENTIRE price. He's the one who couldn't finish the job. It's not Nexus' fault. Thus, Nexus is entitled to a complete refund in my book.
    most everyone has jumped on the let's praise Ben bandwagon since he seemed to post something saying he intends to make things right.
    True, but up until this point DJ Nexus' posts were mostly angry rants with little to no useful information. Thus, it's only logical that Ben would receive more support. (It's very hard to see someone else's side of an issue when they are screaming about it.) Now that Nexus has calmed down and clearly stated the meat of the issue, it's easy to see that he really does have a valid point.
    Ben also became a paid subscriber which put him in the "in" crowd it seems.
    There is *zero* basis for this accusation. SmogtheMog is *also* a paid subscriber, yet he and Ben both got into a nasty argument not too long ago over a trade gone bad. Being a paid subscriber has nothing to do with it.

    Being able to control your temper and deal strictly with the facts is the *only* thing that matters. Well, that, and being able to admit your mistakes, and be willing to compromise...
    Just think of how many of you did not keep logs of conversations for private sales and trades on PL with other members because you thought they could be trusted.
    I don't know about the rest of the members here, but I never delete E-mails. Furthermore, I have had all PM's from PL forwarded to my G-mail account since early 2007, so they are all backed up there. I also do not delete PM's anymore. (I currently have around 4300 PM's stored on PL.) Finally, I do not do business over IRC, AIM, or any other chat or instant-message client. Protect yourself, I say...
    Heck I tried to say I got ripped off and cheated by Marconi but many people just could not believe it till it happened to them.
    True. Many of us had positive experiences with Chuck, so it was very hard to believe that he was capable of screwing someone over. (Especially when he had done work for *free* for many of us.)

    You confronted me with your evidence, and I had to concede that in your case, the proof was irrefutable. After that, Fluff's case sounded a lot more believable. And then Imagelight got screwed by him. And by then, it was clear even to me that Chuck had lost all credibilty. But it takes time for attitudes to change. You can't expect people to write someone off overnight.

    Also, sometimes people make mistakes, and then they make things worse by lying to try to safe face. I'm not saying this is OK, but a lot of people do it. It's a natural reaction. So long as they 'fess up and make things right, I'm willing to give someone a second chance... (Or even a third, in Marconi's case.) But eventually everyone's patience runs out. It certainly did with LaserNerd...

    Adam

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