
Originally Posted by
bridge
Hi Everyone,
Thanks for all of you support laser-wave's products, I am appreciatory all of you here, all of you are gentle man and you support make Laser-wave improvement much through our company begin sells to now.
Yes, about 640nm small beam lasers, first, I must apologize for it, someone here maybe had waited long time, yes, I am sorry but I should agree, our higher power 500mW, 600mW, 900mW series 640nm or 658nm red lasers products is not mature. I am apologize for our optimistic estimate after our first few sample lasers born, we don't totally consider quantity product questions. Now, after we received more orders and begin do it, we find our producing not mature and can't match requirement,also during we do strictly test here, we found most beam are changed, just like we do 5pcs, there is 1pcs is ok, the others are need repair, after repair, not everyone is ok too, I know that is a very popular problems other company who do these lasers too. but from our test flow, we can't receive our products like this. so I am sorry to say, we will cancel these products orders, if you had ordered the products and we still not send products to you, please contact your seller and asking them repayment for you, the loss(just like paypal charge or bank charge) will burden by our company, just like you payed 2000USD for that, we at least ensure 2000USD back to your hand, if you transfer through paypal, that 's meaning 2 times paypal charge is burden by our company. sorry for give you, our customers troubles, I wish this won't affect your trust of our company, we will try our best and work our hardest to solve this problems, when we can gain, product 5 pcs, here test 5 pcs are ok, or 4 pcs are ok, then we will begin sell again, wish we will back soon.
In a word, now, we only receive 640nm and 658nm below 350mW(including 350mW) orders, if you had ordered higher power 640nm or 658nm products, please contact with your seller, we will repayment what you should received.
sorry again, wish all of you would like forgive Bridge, my friends, your support is very very important for us.
Best regards!
Bridge(laser-wave)