LSX activation email addy

[polishedball]

Can anyone give me the current email adress for LSX activation? Upgraded computer so I need a new file. Also are your update downloads still working as my original link to the .edu site for updates is page/file not found now.

[DrEvil]

PM on the way. I don't like posting e-mail addresses openly because of bots crawling over the web looking for them.

[polishedball]

PM on the way. I don't like posting e-mail addresses openly because of bots crawling over the web looking for them.

Thanks that is where I sent the request, was hoping there was somewhere else as no response yet.

It is almost impossible to rely on this software as a pro / business, when you can;t count on a reasonable time for a support request / reactivation. For a hobby it is fine, but if I were using this to make money, I couldn;t count on not losing gigs. Just a shame that such a great product can;t be embraced by all for stated reason.

Hopefully my Lens ship sometime soon also. Yep in a bad mood today.

[kl79]

My 2 cent's....buy a dongle and you will never see this problem in the future ;-)

[ImageLight]

I recently PMed LSX on the LSX support forum for the same license file. No response yet.. Andrew must be busy with another project.. I don't mind waiting though.

Best Regards,
Mark

[buffo]

Hey Mark;

If you've got any contact info for Andrew, could you send it to me in a PM? I don't have his e-mail address, and the only phone numbers I've got are from before he moved.

I've got an order for some parts that has been sitting idle for about a month now, and I also have a couple burned out Flex-mods that I wanted to send to him for inspection. (One actually caught fire!)

Adam

[ImageLight]

Hey Adam,

Will do when I hear from him..

Mark

[polishedball]

Any chance one of them died, where there is nolonger a start up delay or current adjust and it it just sets current at .8A? Had a few fail this way.

Hey Mark;

If you've got any contact info for Andrew, could you send it to me in a PM? I don't have his e-mail address, and the only phone numbers I've got are from before he moved.

I've got an order for some parts that has been sitting idle for about a month now, and I also have a couple burned out Flex-mods that I wanted to send to him for inspection. (One actually caught fire!)

Adam

[taggalucci]

Hi guys,

...and I also have a couple burned out Flex-mods that I wanted to send to him for inspection. (One actually caught fire!)

Any chance one of them died, where there is nolonger a start up delay or current adjust and it it just sets current at .8A? Had a few fail this way.

I'd be interested to hear what your usage scenarios were that lead to these outcomes. E.g. What diodes, multiple YN (in parallel/series), what PSU voltage, what drive current etc. I'm wondering if there's any combination we should be careful to avoid with these.

[buffo]

Well, my Flexmod died while connected to a single 445 nm blue diode. Current was set at around 1.2 amps, and it had been working just fine for months. (For those of you who were at SELEM last year, it was installed in my Q-beam beam rail projector that was sitting on the front of the stage.) Anyway, last October I fired up that Q-beam unit and was adjusting the turrets when smoke began pouring from the case. I shut it down and pulled the front cover. The Flexmod was burned BLACK, and the diode was fried.

Later, I powered it up on a test bench, and it immediately started smoking again, and I could see a small part of the PCB (near the output connections to the diode) that was glowing cherry red. Just as I killed the power, it briefly caught fire. (This all happened in a matter of seconds.)

Best guess is that a trace on the board got hot and melted, creating a dead short. But I'm at a loss as to why this would have killed the diode. (They're usually pretty robust...) Anyway, I installed a new driver and a new diode and I haven't had any problems since, but I'd still like to know why this one failed.

Adam